Return and Refund Policy

Return and Refund Policy

Return and Refund Policy

🧾 Return Policy

At BuyHerStyle, your satisfaction is our top priority. We accept returns only for items that arrive damaged or incorrect. If your order isn’t perfect, please follow the steps below for a smooth return process:

1. Initiate Your Return

Contact us at support@buyherstyle.com with the following details:

  • Your order number

  • A clear explanation of the issue

  • Photos of the item (front and back)

2. Wait for Return Instructions

Our support team will respond with the return shipping address and any required documentation.

3. Prepare Your Return Package

  • Whenever possible, use the original packaging.

  • If the original is unavailable, choose secure, protective packaging to avoid further damage during transit.

4. Ship the Item Back

  • Use a trusted carrier that offers tracking.

  • Keep your shipping receipt and tracking info for reference.

Note: Return shipping costs are the customer’s responsibility unless the item was received damaged or incorrect.

5. Quality Inspection & Refund

Once your item is received, it will be inspected for approval.
If it meets our return criteria, a refund will be issued to your original payment method within 30 days.

You’ll typically see the refund posted within 7 business days after approval, depending on your payment provider.

6. Important Notes

  • Return requests must be made within 30 days of delivery.

  • We reserve the right to deny returns or exchanges if:

    • The return falls outside our policy window

    • The item does not meet our return standards

  • Customized or personalized products are non-refundable, unless they arrive damaged or defective.

  • New and defective items are eligible for return within the 30-day window.

Need Help?

We’re here for you. Email us anytime at support@buyherstyle.com.

Visit us: www.buyherstyle.com

Thank you for shopping with BuyHerStyle — Where Style Meets Confidence.