Exchange Policy
Exchange Policy – BuyHerStyle
Effective: Within 30 Days of Delivery
At BuyHerStyle, your satisfaction is our top priority. That’s why we offer a flexible 30-day exchange policy from the date your order is delivered — so you can shop with total confidence.
✅ Exchange Eligibility
To qualify for an exchange, your item must:
-
Be unused and in original condition
-
Include all original tags, labels, and packaging
-
Be returned securely packaged to prevent damage during transit
🔁 How Exchanges Work
-
If your item arrives damaged, defective, or incorrect due to an error on our end, we’ll cover the full cost of the exchange — no extra charge.
-
If you’d like to exchange your item for a different size, color, or style, a $24.99 exchange shipping fee will apply to cover return and reshipping costs.
✉️ How to Request an Exchange
To begin your exchange process:
-
Email us at: support@buyherstyle.com
-
Include your order number and a brief explanation of the exchange request
-
Our team will reply with detailed return instructions and help you through the next steps
🔎 Important Notes
-
Exchanges due to our mistake or a defective item are 100% covered by us.
-
For all other exchanges, the $24.99 fee is the customer’s responsibility.
-
All exchange requests must be initiated within 30 days of delivery.
At BuyHerStyle, we’re committed to making your exchange process simple and stress-free. We’re here to help you find the perfect fit — and love your look.
For any questions or assistance, feel free to reach out to us at:
📧 support@buyherstyle.com
🌐 www.buyherstyle.com